FAQs
Will I receive a finished product to my address?
No, we only sell digital crochet patterns. This means you’ll receive a downloadable file that allows you to crochet the item yourself.
Once your payment is complete, you’ll get an email with a download link.If you purchase a crochet kit, you’ll receive all the materials needed to make the project, along with the pattern, shipped to your address within 7–14 business days, depending on your location.
I didn’t receive my pattern. What should I do?
After completing your order, your pattern is immediately available for download on the “Thank You” page.
You’ll also receive a confirmation email containing your download link.
If you can’t find the email, please check your spam or junk folder.
Still missing it? Contact us at contact@cozycrea.com
, and we’ll be happy to help.
In which language are the patterns written?
All our patterns are written in English, using US crochet terminology.
Will I receive a crochet kit with my pattern?
No — crochet kits are sold separately.
Digital patterns are sent via email, while kits (which include yarn, hooks, and other materials) are physically shipped to your address.
Can I get a refund if I’m not satisfied with the pattern?
Because our patterns are digital downloads, all pattern sales are final and non-refundable.
For crochet kits, we want you to be completely happy! If you have any issues, please reach out to us — we’ll do our best to make it right.
I bought multiple patterns by mistake. Can I get a refund?
We don’t offer money refunds for accidental digital purchases.
However, as a gesture of goodwill, we can provide you with free patterns of equal value to what you purchased by mistake.
Are your patterns suitable for beginners?
Yes! Our shop offers a variety of patterns for all skill levels — from beginner to advanced.
Each listing clearly indicates its difficulty level. If you’re new to crocheting, look for patterns labeled “Beginner.”
Can I sell finished products made from your patterns?
Yes, you’re welcome to sell finished crochet items created from our patterns.
We only ask that you give credit to Crochify as the pattern designer.
However, you may not sell, share, or redistribute the digital patterns themselves.
I’m stuck on a step in the pattern. Can I get help?
Of course! We’re always here to support our makers.
If you get stuck or have a question about any pattern, just email our support team at contact@cozycrea.com
, and we’ll gladly assist you.